Dr. Carolyn Clancy of the Agency for Healthcare Research and Quality prepares easily understood advice columns for consumers (and healthcare employees) to help them navigate the health care system.
Columns address issues such as how to recognize high-quality health care, how to be an informed health care consumer, and how to choose a hospital, doctor, and health plan. Affinity staff can also glean ideas in how to make our health system the top choice of health care consumers.
Dr. Clancy's advice column: http://www.ahrq.gov/consumer/cc.htm
More about AHRQ: http://www.ahrq.gov/
