Resource list created for the MMC Breakfast Club topic
presented by Maria Myers and Bernedine Nitz
on February 3, 2012.
Books :
Contact the MMC (3-0342) or STE (8-2324) Libraries to check out any of these books. We'll send them to you anywhere within Affinity.
1. The seven habits of highly effective people : restoring the character ethic
Author: Covey, Stephen R.
Call Number: BF 637 .S8 C68 1990
Location: MMC Library and STE Library
2. Living the 7 habits : stories of courage and inspiration [sound recording]
Author: Covey, Stephen R.
Call Number: Audio COVEY Livi 1999 MMC Library HIC AV
Call Number: BF 637 .S8 C668 1999 SEH Library
3. 180 ways to walk the leadership talk : the "how to" handbook for leaders at all levels
Author: Baldoni, John.
Call Number: HD 57.7 B178 2000
Location: MMC Library
4. Hardwiring excellence : purpose worthwhile work making a difference
Author: Studer, Quint.
Call Number: HD 70 S426 2004
Location: MMC Library ; STE Library; MMC Library Kindle
> Chapter 9; Priciple 7 : Align Behaviors with Goals and Values
5. The HCAHPS handbook : hardwire your hospital for pay-for-performance success
Author: Studer, Quint.
Call Number: W 84.1 S933h 2010
Location: MMC Library ; STE Library
> Chapter 2 has a section on "Key Words at Key Times" and AIDET.
6. Leadership mastery : how to challenge yourself and others to greatness / Dale Carnegie Training.
Call Number: HD 57.7 .L43434 2009
Location: MMC Library; MMC Library Kindle
> Chapter 4 - Mentoring that Makes a Difference
> Chapter - Consistency, Competence, and Phone Communication
7. The Leadership secrets of Santa Claus : how to get big things done in your "Workshop"-- all year long
Call Number: HD 57.7 H37 2003 SEH Library
> Chapter 8 is "Be Good for Goodness Sake" with this summary :
1) Set the example
2) Establish Guidelines and Accountability
3) Remember that everything counts.
8. Results that Last by Quint Studer
Call Number : HD 57.7 .S787 2008
Location : MMC Library, STE Library, MMC Library Kindle
> Chapter 16 - "Build a Culture around Service" covers Standards of Behavior
> Chapter 19 - "Key Words at Key Times" covers AIDET.
9. Straight A leadership : alignment, action, accountability.
Author: Studer, Quint.
Call Number: HD 57.7 S7875 2009
Location: MMC Library & SEH Library
Websites and Articles
10. Being an exemplary role model: it begins with an optimistic attitude. Perry B. J Nurses Staff Dev. 2009 Sep-Oct;25(5):242-8. PMID: 19820536. Link to this article.
11. Duke Human Resources - Expected Behaviors Employees
Link to this article.
12. Guide Staff Behavior by Setting a Good Example (2003)
Link to this article
13. How to Make the Most of Role Modeling - The Stairway Consultancy
Link to this article.
14. Role Modeling ; Making the Most of a Powerful Teaching Strategy
Link to this article.
